営業マン

未経験から営業職への転職で求められる適正について

未経験から営業職になるには、何が必要でしょうか?

よく聞かれる質問です。

私は3つの業界で営業マンの経験があり、営業マンとして全社でビリになった経験もあれば、トップになったこともあります。

ルート営業、新規開拓、有形・無形商材など、様々なものを売ってきました。

管理職として部下を指導し、面接官もやっています。

「営業職になにが必要か?」

いつもこう答えています。

3つです。

「あきらめない」
「一人でできる」
「協調性がある」

それぞれについて、完結に説明します。

「あきらめない」

営業は、お客様から「いらない」「必要ない」「間に合ってる」と断られるのが当たり前です。

話してもらえないことも普通にあります。

断わられてからがスタートです。

どうすれば売れるのか?

と考え、商品についての知識を高めるために勉強をし、喋り方や身なりも整えるようにしていくのです。

「一人でできる」

営業はお客様に対して一人で商品を提案します。

誰もついてきてはくれません。

一人でお客様と向き合い、一人で考え、一人で売ってくるのです。

落としたいお客様がいたとして、そのお客様をどうやって攻略すればいいのか? 一人で考えなければなりません。

上司や先輩はアドバイスはくれても、当事者ではないのです。

「協調性がある」

どんな商品でも、作るのは会社の他のメンバーです。

無形でも有形商材でも一緒です。

他の部署のメンバーの協力がなければ、お客様に最適な提案はできないのです。

お客様から要望があれば、それにこたえられるか、商品を作っている人に相談しなければなりません。お客様からクレームがくれば、対応方法を聞かなくてはなりません。

まとめ

少々厳しいことを書きましたが、営業職は「人としてどうあるのか」ということを極めていくことです。

あきらめない、一人でできる、協調性がある

この3つを軸に志望動機をつくり、面接に臨んでください。

営業について質問があれば、TwitterのDMまで相談ください。

@uehara_hon

お待ちしてます!

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